When conflict is affecting your work, business, relationships, or peace of mind, a constructive conversation can make a real difference.
Resolvewise provides independent dispute resolution, facilitation, and mediation support to help people work through difficult issues fairly, confidentially, and with a focus on practical next steps.
Resolution does not always mean agreement on every point. It means finding a way forward.
Book a confidential discussion. Contact Resolvewise
I support people and organisations to address conflict early, communicate more effectively, and explore workable options before a dispute becomes more costly or entrenched.
Workplace and employment-related disputes
Difficult conversations between managers, employees, colleagues, or teams
Conflict coaching and preparation for meetings or mediation
Facilitated discussions and restorative conversations
Small-business, commercial, and service-provider disputes
Community, neighbour, or relationship-based disputes
Independent complaint handling and resolution support
Workplace culture, communication, and conflict-management advice
Each situation is different. I will work with you to understand what has happened, what matters most, and what process is likely to be useful.
Conflict can be stressful, personal, and time-consuming. My approach is calm, impartial, and focused on helping everyone involved feel heard.
Depending on the circumstances, the process may involve individual confidential conversations, a joint facilitated meeting, or support to prepare for an important discussion. The aim is to create enough clarity and safety for people to identify issues, consider options, and make informed decisions about what happens next.
I do not decide who is right or wrong, provide legal advice, or impose an outcome. The people involved remain in control of any agreement they reach.
We begin with a confidential, no-obligation discussion about the situation, who is involved, and whether mediation or facilitated resolution is suitable.
If you choose to proceed, I will explain the process, clarify expectations, and ensure each participant has an opportunity to prepare.
I guide a structured conversation that gives each person space to be heard, identify the real issues, and explore practical ways forward.
Where an agreement is reached, I can help record the agreed actions clearly. If the matter does not resolve, you will still leave with greater clarity about the issues and possible next options.
Independent and impartial: I do not take sides or advocate for one participant over another.
Practical: The focus is on realistic outcomes that can work in everyday life and work.
Respectful: Every participant is treated with dignity, even where views differ strongly.
Confidential: Privacy is central to the process, subject to agreed terms and any legal or safety obligations.
Experienced in complex conversations: I bring experience in dispute resolution, workplace matters, advocacy, complaint handling, and business operations.
Workplace conflict can affect wellbeing, performance, team relationships, and an organisation’s ability to operate effectively. Addressing concerns early can often prevent misunderstandings from becoming formal grievances or long-running disputes.
I can assist employers, employees, managers, teams, unions, and workplace representatives with facilitated conversations and resolution processes relating to communication breakdowns, interpersonal conflict, workplace concerns, performance-related discussions, and employment relationship issues.
Where legal advice is needed, parties are encouraged to obtain independent advice alongside the resolution process.
Healthy workplaces and businesses need effective ways to handle disagreement. I provide independent, people-centred resolution support that can help preserve working relationships while addressing issues directly.
Engaging an external facilitator can be particularly useful where trust has broken down, power dynamics are affecting communication, or an internal process does not feel sufficiently neutral.
You may be dealing with a disagreement that feels overwhelming, unfair, or impossible to raise directly. You do not have to manage it alone.
I can help you prepare for a difficult conversation, understand your options for resolving a dispute, and take part in a structured process where you have a genuine opportunity to be heard.
Fees are discussed openly before work begins. The appropriate format will depend on the nature and complexity of the matter, the number of participants, and the level of preparation required. Options may include:
Initial consultation
Conflict-coaching session
Half-day or full-day mediation
Workplace facilitation
Ongoing resolution or advisory support
Please get in touch to discuss a process and quote suited to your circumstances.
If you are unsure whether mediation or facilitated resolution is right for your situation, contact Robert for a confidential initial conversation.
Email: [email address]
Phone: 022 415 2900
Location: Wellington, New Zealand
Available: [in person / online / throughout New Zealand]
Contact us to discuss your situation
I am a dispute resolution practitioner with experience supporting people through challenging workplace, employment, and interpersonal issues. My background includes early resolution, complaint handling, union advocacy, workplace systems, and business management. I am a certified mediation professional.
I understand that conflict is rarely only about the issue written down in an email or complaint. It can involve trust, communication, dignity, power, uncertainty, and the need to feel heard. My role is to provide a fair, structured, and practical process that helps people engage with those issues constructively.
I am based in Wellington and work with clients in person and online.
